![]() In fact, I delete all the SkySafari preferences I can find and it still magically remembers my LiveSky account, my observing lists and everything. Now the preference delete fix doesn't work. I got a new Macbook Pro late last year and upgraded to OS X Catalina in the process. It then reloads everything from LiveSky and access to Observe-Observations is restored and everything works again - until the next time I accidentally crash SkySafari with the USB serial problem outlined above. The only fix to restore access to Observe->Observations has been to wipe all the SkySafari preferences. I believe I have posted before, but really didn't get any help. This has been an ongoing problem for me for years. I have to restart SkySafari to return it to correction operation and avoid using Observe->Observations. The symptom is that Observe->Observing Lists, Observe->Sessions and Observe->Sites all work as expected, but then if I try Observe->Observations, they don't come up and whatever pane is currently open on the left of the screen (into, obsering lists, etc) becomes unresponsive to clicks. However, this does not fix all the problems generated by this crash: every time this crash occurs, my observations become inaccessible. The crash problem is remedied by opening SkySafari again and reselecting the USB serial device in Telescope->setup. I try to avoid this situation, but every few months this crash will happen. Whenever the setup has changed slightly, for example if I plug it into a different USB port on my Mac or forget to plug the USB serial device in properly, SkySafari 6 crashes when I try to connect to the scope. I use a usb to serial connection to my SkyQuest XX16g to control it. I used to be able to fix the problem by deleting all SkySafari preferences (under OS versions prior to Catalina), but now this doesn't work and now I can't get t my observations at all. ![]() I am having terrible trouble with the Observe->Observations commend not opening my observations list after a SkySafari crash. MacOS version is Catalina on a 2020 Mac Book Pro.
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